Disability Information and Access Line

HHS Launches Hotline to Improve Access to COVID-19 Vaccines for People with Disabilities

Call 888-677-1199 Monday-Friday from 7 am to 6 pm (MST)  – or –  email DIAL@n4a.org

On June 8, U.S. Health and Human Services (HHS) announced the launch of a first-of-its-kind national hotline to connect people with disabilities to information and services to improve access to COVID-19 vaccines.

The Disability Information and Access Line (DIAL) is now available to help people with disabilities find vaccination locations in their communities, assist callers with making vaccination appointments, and connect callers to local services – such as accessible transportation – to overcome barriers to vaccination. The hotline also can provide information and resources to answer questions and address concerns about the vaccines and can connect callers to information and services that promote independent living and address fundamental needs, such as food, housing, and transportation.

Older adults can find local vaccination help by contacting the Eldercare Locator at 800-677-1116 from 7:00 am to 6:00 pm MST, Monday-Friday or finding their local Area Agency on Aging’s contact information by entering their zip code on the search bar at the top of the Locator’s homepage.

DIAL was created through a partnership between the Administration for Community Living and the Centers for Disease Control and Prevention to help older adults and people with disabilities get COVID-19 vaccines.


This post is an excerpt from the Administration for Community Living (ACL) newsletter titled “HHS Launches Hotline to Improve Access to COVID-19 Vaccines for People with Disabilities” sent on June 8, 2021.

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